Custom Framing Common Questions and Answers

Transforming your artwork with custom framing is an exciting step—it’s where style meets preservation. Whether a cherished family photo, a stunning original painting, or a treasured collectible, the right frame can elevate your piece and protect it for years to come. But with so many options, custom framing can feel a bit overwhelming.

That’s why we’ve put together a guide to the top 10 questions our customers often ask, complete with expert answers to make the process simple and stress-free. From choosing the perfect glass to exploring conservation techniques, we’ll help you navigate your options and create a stunning display.

1. What Frame Styles Do You Offer?

At FramePros in Glendale, we offer a wide range of frame styles to suit various types of artwork, photographs, and memorabilia. With over 1,000 options available, we’ll help you find the perfect framing solution. Here are some of our most popular styles:

• Glass and plexiglass frames. These frames provide excellent protection for artwork exposed to sunlight. Options include museum-grade glass with UV coatings to prevent fading and non-glare finishes for optimal viewing under various lighting conditions. Plexiglass frames are lightweight and shatter-resistant, making them a safe choice for homes with children.
• Acrylic or plexiglass boxes. Ideal for three-dimensional items like sculptures or memorabilia, these transparent boxes offer complete protection from dust and environmental damage.
• Custom wood frames. Timeless and versatile, wood frames come in various finishes and grains, from deep mahogany to bright, airy pine. Perfect for traditional art and posters, these frames can be stained or painted to complement your artwork’s color palette.
• Custom metal and aluminum frames. Available in finishes ranging from polished to rustic, they’re a popular option for contemporary and industrial-inspired designs. Their durability and strength also make them ideal for larger pieces.
• Readymade wall frames. If you are looking for a practical solution for standard-sized art and photos, readymade wall frames come in materials like wood, metal, and various colors. They’re excellent for posters, family portraits, or multi-piece collections.
• Custom mirror frames. Mirror frames add a unique dimension to your display, combining decorative flair with functionality. They come in broad or thin widths to create a sense of depth and sophistication in your space.
  
  

2. What Type of Matting Options Are Available?

FramePros offers a complete range of professional matting solutions to provide proper air circulation around your piece and elevate the appearance of your artwork. 

Single matting, the most classic choice, creates an elegant border that draws attention to your piece. Double matting adds visual depth by layering two different colored mats, with the inner mat creating a subtle accent line. 

Our specialty options include fabric mats, like suede or linen, for a rich textural element and conservation matting, which protects valuable artwork from acid damage. We also offer unique V-groove detailing, which adds decorative lines carved into the mat surface.

3. What Kind of Glass Do You Recommend for My Artwork?

When protecting your treasured artwork, the choice of glazing can affect its longevity and visual appeal. Our premium options include conservation glass, which blocks 99% of harmful UV rays while maintaining crystal-clear clarity. For maximum visibility, museum glass virtually eliminates reflection and showcases your art with stunning transparency.

We also offer premium acrylic options, which are ideal for larger pieces or high-traffic areas, such as office buildings, galleries, or busy households. While it comes with a higher price tag, acrylic is more shatter-resistant than glass and includes advanced glare-blocking technology. 

Acrylic requires extra care because it is more susceptible to scratches than traditional glass. To keep it looking flawless, gently clean it with a soft, lint-free cloth and a mild, ammonia-free cleaner or detergent

4. Do You Offer Conservation Framing?

Conservation framing isn’t just for museum pieces—it’s essential for any artwork you want to protect for generations. This specialized technique creates a fortress around your piece using acid-free matting, UV-protective glass, and archival-quality backing boards. The frame becomes a carefully controlled environment that shields against everyday threats like sunlight, humidity, and air pollutants.

This method benefits valuable photographs, historical documents, original artwork, and family heirlooms. While standard framing might look similar, conservation framing prevents the yellowing, fading, and deterioration that can damage artwork over time. 

5. Can You Help Me Choose a Frame That Complements My Décor?

Yes! Share a video or photo of your home or business décor, or describe your style, and we’ll help you find a frame that fits perfectly. From the warmth of wood to the clean lines of metal, we’ll suggest options that match your space’s aesthetic. Our process ensures your artwork feels right at home, adding harmony and sophistication to your space without overpowering its existing character.

6. Where Do You Plan To Hang This Piece?

One of the first questions we ask our clients is, "Where do you plan to hang the piece?" Knowing the location helps us recommend the right frame and glazing to match the lighting and environment. For bright spaces, UV-protective glass can shield your art from sun damage, while a bold frame can make it stand out on a gallery wall or in an entryway. The setting shapes how you and your guests will experience your artwork.

7. How Long Will It Take To Frame My Item?

Most custom framing projects take 3 to 10 days, depending on the materials you choose and the complexity of the design. 

Simple projects with in-stock materials can be ready in 3 days, while specialty items like museum glass or unique or custom frame styles might need up to 10 days. We'll give you a specific timeline when you place your order so you'll know exactly when your beautifully framed piece will be ready for pickup.

8. What Is the Cost of Framing With My Chosen Options?

While the national average cost of a custom frame hovers around $275, your final price depends on several factors, such as the size of your piece, frame material, glazing selection, and matting options. For example, a simple 8x10 piece might start at $200, while larger works with premium conservation features could range higher.

However, if you visit our store in person, you'll enjoy 20% off your custom framing project. After seeing your artwork and discussing your vision, we can provide an exact quote and timeline right on the spot.

9. Can You Frame Something With a Unique Shape or Size?

Nothing is too unique for our custom framing experts! Whether you’ve got an oddly shaped vintage mirror, a deep shadow box of sports memorabilia, or a hexagonal art piece, we can create a perfect frame. 

Our specialized equipment and techniques allow us to craft any shape or depth frames. We love a creative challenge, so bring us your most irregular treasures—from circular botanical prints to three-dimensional collectibles.

10. Do You Offer Delivery and Installation Options? 

While we don’t offer delivery or installation services, we’ll ensure you’re fully equipped for success at home. Each framed piece comes with hanging hardware and detailed mounting instructions. We’ll even demonstrate proper hanging techniques and share pro tips like choosing the perfect height for your artwork before you leave our shop.

Turn Ideas into Framed Masterpieces With FramePros

From UV-protective glass to unique materials, the benefits of custom framing over ready-made frames go beyond aesthetics—it protects your pieces and ensures they’re displayed beautifully for years. 

Don’t settle for off-the-shelf when you can have something made just for you. Contact FramePros now and discover what custom framing can do for your space.